Frequently Asked Questions (FAQ)
Flash Media Digital LLC
1. General Questions
Q: What services does Flash Media Digital LLC offer?
A: We specialize in digital marketing, website and app development, branding, social media management, SEO, video production, paid advertising, influencer marketing, and more.
Q: Where is Flash Media Digital LLC located?
A: Our office is located at 2314 SW 17th Place, Unit 306, Cape Coral, FL 33991.
Q: How can I contact Flash Media Digital LLC?
A: You can reach us via email at support@flashmediadigital.com or call us at [Insert Contact Number].
Q: Does Flash Media Digital LLC work with businesses of all sizes?
A: Yes! We work with startups, small businesses, and large enterprises across various industries.
2. Website & App Development
Q: How long does it take to build a website?
A: Website development typically takes between 2 to 6 weeks, depending on the complexity of the project.
Q: What is the process for developing a mobile app?
A: The process includes consultation, design, development, testing, and deployment. We also handle app store submissions for iOS and Android.
Q: Do I own the website or app after it’s completed?
A: Yes! Upon full payment, you receive complete ownership of the website or app, including source code, design, and documentation.
Q: Can Flash Media Digital maintain my website or app after it's launched?
A: Yes, we offer monthly maintenance packages to keep your website or app updated, secure, and optimized.
3. Social Media & Marketing
Q: What social media platforms do you manage?
A: We manage Instagram, Facebook, TikTok, YouTube, LinkedIn, and X (Twitter), among others.
Q: How often will you post on my social media accounts?
A: Our standard social media packages include 3-5 posts per week, but we can customize a package based on your needs.
Q: Can you run paid ad campaigns on social media?
A: Yes! We create and manage Facebook, Instagram, Google Ads, and TikTok Ads to maximize your reach and conversions.
Q: Do you provide influencer marketing services?
A: Yes! We connect businesses with micro and macro influencers to promote products and services.
4. Pricing & Payments
Q: How much do your services cost?
A: Pricing depends on the scope and complexity of the project. We offer customized packages to fit different budgets. Contact us for a free consultation and quote.
Q: Do you require an upfront payment?
A: Yes, for website and app development, we require 50% upfront and the remaining 50% upon completion. For monthly marketing services, payments are due on the 1st of each month.
Q: What payment methods do you accept?
A: We accept ACH transfers, wire transfers, credit/debit cards, and PayPal.
Q: Do you offer refunds?
A: Refunds are available only if work has not started. Once development or marketing services begin, no refunds will be issued. See our Fulfillment Policy for details.
5. Advertising & SEO
Q: How long does SEO take to show results?
A: SEO is a long-term strategy. Most businesses see noticeable improvements within 3-6 months, depending on competition and industry.
Q: Can you guarantee that my website will rank #1 on Google?
A: No one can guarantee a #1 ranking on Google. However, we use proven SEO strategies to increase your website’s visibility and improve rankings over time.
Q: How much should I budget for online advertising?
A: We recommend a minimum of $1,000/month for paid advertising campaigns, but this varies based on industry, target audience, and objectives.
Q: Do you provide analytics and performance reports?
A: Yes! We provide monthly reports on SEO, social media, and ad campaign performance.
6. Policies & Support
Q: What happens if I need changes after my website or app is launched?
A: We provide two rounds of revisions during the development phase. Additional changes after launch can be included in a maintenance package or billed separately.
Q: How do I cancel my subscription-based service?
A: Clients must submit a cancellation request at least 15 days before the next billing cycle.
Q: What happens if my payment is late?
A: Late payments may result in service suspension or additional late fees.
Q: What if I experience issues with my website or app?
A: We offer support and maintenance plans to troubleshoot and fix any issues.
7. Custom Services & Special Requests
Q: Can you create custom digital solutions for my business?
A: Absolutely! We offer custom development, automation, and integrations tailored to your business needs.
Q: Do you offer consulting services?
A: Yes! We provide marketing strategy, branding, and digital transformation consulting.
Q: Can you help rebrand my business?
A: Yes! We offer logo design, brand identity, and content creation to revamp your business image.
8. Contact & Next Steps
Q: How do I get started?
A: Contact us at support@flashmediadigital.com or [Insert Contact Number] to schedule a free consultation.
Q: Do you offer free trials?
A: We do not offer free trials, but we do provide strategy sessions and audits before starting a project.
Q: Can I meet with your team in person?
A: Yes! We offer in-person and virtual meetings based on client location and project requirements.
Need More Help?
If you have any additional questions, feel free to contact us!
📧 Email: support@flashmediadigital.com
📍 Office Address: 2314 SW 17th Place, Unit 306, Cape Coral, FL 33991
📞 Phone: 224-288-7066
We're excited to help grow your business digitally! 🚀